Aura Host Ops · San Diego

Run your rental from anywhere.

Property managers take 20 to 30% of your bookings. We give you a local team on the ground for one flat monthly rate, with photo proof after every turnover.

65+ propertiesacross San Diego County

Client portalschedule and photos anytime

Calendar syncedevery checkout covered

$0 set upno long contracts

Keep your margin

Same coverage. Not 25% of your revenue.

You keep your listing, your guests, and your pricing. We handle everything that happens on site.

Typical property manager
20 to 30%

of every booking, every month, for as long as you use them. The more you earn, the more you pay.

VS
Aura Host Ops
From $299/mo

One flat rate per property. Cleaning billed per turnover. Every extra priced up front and approved by you.

The plans

Pick your level of coverage.

Every plan includes photo QC and issue reports. You only pay for what you need.

What changes between plans is how much on site work we cover each month, so a flat fee never surprises you.

Tier 01

Local Host

$299 /month

You live nearby but want the routine off your plate.

  • QC inspection after every turnover, up to 10 a month
  • Photo reports on damage, missing items, and repairs
  • Supply Purchase Program included, items at our supply prices
  • Trash to the curb and back every pickup day
  • 2 same day turnovers, no rush fee
  • Smart lock battery and smoke detector checks
  • 1 hour of coordination time
Tier 03

Hands Off Host

$849 /month

Large, luxury, or high volume homes. Zero involvement in operations.

Everything in Remote Host, plus:

  • 6 same day turnovers or reschedules
  • 2 property checks a week on vacant days
  • 4 vendor visits and 4 deliveries
  • Grill cleaning on every turnover
  • Owner arrival prep before your own stays
  • Heat wave, storm, and outage checks
  • Priority scheduling and 5 hours of coordination

Per property, per month. Turnover cleaning billed separately at our standard rates. Included visits reset monthly.

What the plans mean

Clear terms, no surprises.

Here's exactly what each part of your plan covers, so you always know what's included.

Trash days

One trip equals one visit. We put your bins out on pickup day and bring them back after, so they never sit on the curb.

Same day turnovers

Every regular cleaning is scheduled for you. Your count only covers last minute date changes, cancellations, or same day additions.

Coordination time

Time we spend on your property outside the cleans: messaging you, scheduling vendors and deliveries, and calendar or access changes. Extra time is $45 an hour.

Vendor visits

We let your vendor in, stay while they work or lock up after, and add photos of the finished job to your portal. You book the vendor, approve the repair, and pay them.

Deliveries and restocking

One delivery is one package received in an agreed window and put away. Restocking moves supplies into guest areas. Store runs are billed separately.

Inspections

A walkthrough with photos in your portal: leaks, odors, pests, damage, smart lock battery, thermostat, detectors, and appliances. Not a licensed home inspection.

Linen audit

We count your sheets and towels, pull anything stained or damaged, report what's missing, and tell you what needs replacing. Buying new linens is up to you.

Damage reports

Photos, the room, the date, a short description, and our recommended next step. Guest claims, refunds, and insurance stay with you.

Included in every plan

Know what's happening, as it happens.

No chasing anyone for updates. Your phone tells you everything.

  1. 1

    On the way and job started

    You get a text when your team is heading over and another when the turnover begins.

  2. 2

    Issues, right away

    Damage, low supplies, or anything off gets texted to you mid turnover, before your next guest arrives.

  3. 3

    Your client portal

    Log in anytime to see your scheduled cleanings, past turnovers, and every photo we take.

Every turnover · always on

Issues caught before your guests do.

Anything broken, missing, or running low reaches you the same day, with photos.

From turnover to your phone
  1. ✓Team arrives
  2. ✓Walkthrough photos
  3. 3Issue spotted
  4. 4Photos in your portal
  5. 5You get a text
  6. 6Vendor sent in, if you approve
Same dayyou hear about it before the next check in
In your portalevery photo saved for an Airbnb damage claim
One messagephotos, the fix, and the cost, so you decide once
Beyond the clean

One team. One invoice.

Stop juggling five vendors and a group chat. We run everything around your turnovers.

Doing it yourself

CleanerTrash daysRestockingLetting vendors inInspectionsLinensDeliveries

Seven things to chase, every week.

With Aura Host Ops

CleanerTrash daysRestockingLetting vendors inInspectionsLinensDeliveries

One point of contact. Handled.

You stay in control

Your operations team, not your manager.

We document and coordinate. Decisions on spending and guests stay with you.

We handle

  • Turnover cleaning and photo QC
  • Restocking and supply orders
  • Trash out and back
  • Inspections and vacancy checks
  • Letting vendors in and confirming the work
  • Damage and inventory reports

You keep

  • Guest messaging and reviews
  • Bookings and nightly pricing
  • Approving repairs and paying vendors
  • Guest claims, refunds, and insurance
  • Replacing furniture, appliances, and linens
  • Full control of your listing
No surprises

Extras, priced up front.

Need more than your plan covers? Here's exactly what it costs, and we always ask first.

  • Extra property visit$75
  • Extra vacancy inspection$95
  • Vendor visit, first 45 min$75
  • Extra vendor time, per 30 min$35
  • Extra coordination time$45/hr
  • Delivery received, own trip$75
  • Supply run or shopping$45 + items
  • Owner arrival prep$95
  • Post storm check$95
  • Post event or party cleanQuote

Set your limits once

Inside them, we keep things moving without asking twice. If a guest is staying and we can't reach you, we protect the property first, then report.

Pre approved limitSmall fixes we handle right away
Emergency limitUrgent issues while a guest is staying
Joseph Martinez, founder of Aura Cleaning SD
Joseph MartinezFounder & CEO
Meet the founder

Built from zero, built to show up.

I came to San Diego from Puerto Rico to play basketball at USD. After I graduated, I stayed and started Aura with nothing but a commitment to doing things right.

Today we're a team of 14 taking care of 65+ properties across the county. What I learned from hosts along the way: you don't just need someone to clean. You need someone you can trust to be your eyes on the ground.

"When you're not there, we are. Every turnover, every issue, every photo, straight to you."
From Puerto RicoSan Diego since graduating from USD
14 person teamgrown from zero
65+ propertiesacross the county
FAQ

Questions hosts ask.

How is this different from a property manager?

A property manager takes a cut of every booking and runs your listing. We charge one flat monthly rate and only handle the on site work. You keep your guests, your pricing, and your revenue.

Is cleaning included in the monthly price?

No. Turnover cleaning is billed per clean at our standard rates. Your plan covers everything around the cleans: QC, trash, restocking, inspections, and vendor visits.

What if I need more than my plan covers?

Extras are billed at the prices listed above, and we always check with you first. No surprise charges.

Do you message my guests?

No. Guest messaging stays with you. We focus on the property so your guests walk into a perfect stay.

Do I have to sign a long contract?

Plans run month to month. Your included visits reset each month and do not roll over.

What if my home is bigger than 4 bedrooms?

Standard pricing covers up to 4 bedrooms in our San Diego County service area. Larger homes, multiple units, or pools and hot tubs move to Hands Off or custom pricing.

Ready when you are

Your rental, handled.

Call or text us. We'll recommend the right plan for your property and send you a clear quote.